How can we help?

What are the mandatory credentials for signing up?

What should I do if I forgot my ID or password?

Is HolaPay safe?

Does HolaPay have an extra layer of security?

I lost my device, what should i do?

My password/PIN verification failed more than three times. What should I do?

How is HolaPay’s privacy policy?

What's the KYC?

Where can I report inquiries or issues?

I’m not receiving notifications. What should I do?